"Many small businesses do not undertake surveys to see if they are offering what their customers want. This is often because it is too difficult or too expensive or just too hard. Well there is now a way small business can do this with great support and ease from Argo Computing. MCEI used their DC Portal® - Outsourced Shared Managed Service to complete an online survey of delegates to a recent Conference.
Argo Computing set up the survey online and it was simply a matter of sending a link to the delegates. It was extremely helpful to have the results show as a bar graph for each question, ensuring that MCEI will be able to offer a bigger and better Conference in the future, based on what customers really want. If you are looking for an easy solution to taking
surveys, this Australian company is the way to go."
Barbara Gabogrecan
President MCEI
“I commissioned a private survey using DC Portal® in March 2008. This was for a small research project in connection with a paper I presented at a global mobility conference in Shanghai.
The portal was easy to use and I was able to very quickly create and publish a professional and comprehensive survey. The biggest advantage was that survey could be hosted over the internet enabling me to obtain responses from 11 countries across Australia, North America, Europe and South East Asia.
Boris and his team were very helpful in providing suggestions and clarifications on how to the use the portal effectively. I would highly recommend DC Portal® for its simple, easy-to-use and do-it-yourself advantages.”
Anand Rego, Senior Consultant International Talent, ANZ
Carolyn Harli, Centre Manager at The Monash Business Incubator recognises the importance of staying on top of customer service provision. “By using Argo Computing’s survey to capture detailed statistics we’ve measured essential responses to identify possible areas for improvement. This was the quickest and most effective way to perform a brainstorming session, tapping into our customers’ needs and expectations without imposing on their valuable time.”