"Maranatha Christian School is a large independent school in Melbourne’s South Eastern Suburbs. In order to streamline our online enrolment process Argo Computing was engaged to develop an on-line application form with key information being updated to a database. The aim was to eliminate input duplication for prospective parents as well as for our staff. The result is a user friendly on-line application form which makes the application process easier for both prospective parents and our staff. The project was delivered on time and within budget, and the staff at Argo Computing were always available to ensure our requirements were met."
Maranatha Christian School
"On behalf of Carers Victoria and specifically the Carer & Counselling team, I would like to thank you for the work you undertook updating our internal database that is used to support our business processes around anonymous calls, carer advisory services and carer counselling services.
You and your team were able to quickly understand our business, articulate our requirements and implement a solution that not only met our contract requirements with our funders, but also improved information flow and data extraction.
Once the terms of the contract were agreed to, the work commenced immediately and completed within agreed timeframe and budget.
The after sale service and support staff accessed has also been excellent; nothing seems too much trouble and the responsiveness to our questions and email have been timely and relevant.
Overall, the project has been declared a success by all those involved – thank you."
Executive Manager, Corporate Services, Carers Victoria.
"Many small businesses do not undertake surveys to see if they are offering what their customers want. This is often because it is too difficult or too expensive or just too hard. Well there is now a way small business can do this with great support and ease from Argo Computing. MCEI used their DC Portal® - Outsourced Shared Managed Service to complete an online survey of delegates to a recent Conference.
Argo Computing set up the survey online and it was simply a matter of sending a link to the delegates. It was extremely helpful to have the results show as a bar graph for each question, ensuring that MCEI will be able to offer a bigger and better Conference in the future, based on what customers really want. If you are looking for an easy solution to taking
surveys, this Australian company is the way to go."
“I commissioned a private survey using DC Portal® in March 2008. This was for a small research project in connection with a paper I presented at a global mobility conference in Shanghai.
The portal was easy to use and I was able to very quickly create and publish a professional and comprehensive survey. The biggest advantage was that survey could be hosted over the internet enabling me to obtain responses from 11 countries across Australia, North America, Europe and South East Asia.
Boris and his team were very helpful in providing suggestions and clarifications on how to the use the portal effectively. I would highly recommend DC Portal® for its simple, easy-to-use and do-it-yourself advantages.”
Anand Rego, Senior Consultant International Talent, ANZ
“By using Argo Computing’s survey to capture detailed statistics we’ve measured essential responses to identify possible areas for improvement. This was the quickest and most effective way to perform a brainstorming session, tapping into our customers’ needs and expectations without imposing on their valuable time.”
John Muscat, Centre Manager at The Monash Business Incubator
recognises the importance of staying on top of customer service provision.